Return policy

Right of Withdrawal & Returns

The Customer has a 14-day withdrawal period starting from the day of receipt of the order.

Return requests must be sent by email to:
📧 saworking.pro@gmail.com

The Customer must contact customer service before returning items.

Returned products must be:

  • Unopened

  • Unused

  • In original condition

  • With intact seal and original packaging

Return shipping costs are the responsibility of the Customer, unless Phorescence™ made an error.

Once the return is processed, a refund will be issued to the original payment method.

Opened products are excluded from returns for hygiene reasons.