Return policy
Right of Withdrawal & Returns
The Customer has a 14-day withdrawal period starting from the day of receipt of the order.
Return requests must be sent by email to:
📧 saworking.pro@gmail.com
The Customer must contact customer service before returning items.
Returned products must be:
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Unopened
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Unused
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In original condition
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With intact seal and original packaging
Return shipping costs are the responsibility of the Customer, unless Phorescence™ made an error.
Once the return is processed, a refund will be issued to the original payment method.
Opened products are excluded from returns for hygiene reasons.